Those who follow the rants from our business leaders and their allies  in politics and the media have been struck by a disquieting cry in  recent months. We have been repeatedly told that, even though we have  more than 25 million people unemployed or underemployed, businesses are  unable to find qualified workers. 
For example, last week New York Times columnist Thomas Friedman took us to  Illinois, where Doug Oberhelman, the CEO of Caterpillar, one of the  largest companies in the country, complained that he could not find  qualified hourly workers for his manufacturing facilities. Oberhelman  went on to complain that he also could not find engineering service  technicians, or and even welders.
Friedman also recounted a conversation with Chicago's new mayor, former  Obama chief of staff Rahm Emanuel. According to Friedman, Emanuel  complained about "staring right into the whites of the eyes of the  skills shortage." Friedman recounts a story from Emanuel about two young  CEOs in the health care software business who claimed that they have 50  job openings today, but can't find the people.
There are many other accounts like the ones in Friedman's column, of  businesses who find their growth prospects stunted by their inability to  hire good workers. Two parts to this story should bother people.
First, in spite of all the complaints in the media about businesses not  being able to find good workers, this problem doesn't seem to show up  in the data. According to the Bureau of Labor Statistics (BLS), the  overall ratio of job openings to existing jobs is just 2.3 percent. This  is down by almost a third from its pre-recession level.
Mr. Oberhelman's experience at Caterpillar doesn't seem to be common  among his peers; the job opening rate in manufacturing is just 2  percent. Even in professional and business services, the category that  would likely include the workers that the software execs wanted, the job  opening rate is just 3.5 percent, down by more than 25 percent from  pre-recession levels.
As a group, employers also don't seem to see inadequate worker skills  as a problem when asked in surveys.  The National Federation of  Independent Businesses has been asking its members  about the biggest problems they face for more than a quarter century.  In the most recent survey, only 6 percent listed labor quality as one of  their top problems. This is up from the 3 percent at the trough of the  downturn, but down sharply from the 24 percent peak reached more than a  decade ago.
While the experience of CEOs cited by Friedman might appear to be  atypical since it is not reflected in the data, there is another aspect  to the problem that is even more disconcerting.
These CEOs apparently do not know how a business is supposed to respond to the inability to find qualified workers.
According to standard economics, when businesses can't fill job  openings, they are supposed to offer higher wages. If these businesses  offered higher wages, then they could lure away workers from their  competitors. They may also be able to attract workers from other states,  or even other countries. Certainly there are workers somewhere in the  world who have the skills that are needed to work at Caterpillar or at  software firms run by Mr. Emanuel's friends. If these CEOs raised wages  high enough, then these workers would be willing to work for their  companies.
However, for some reason, they have not chosen to raise wages to the  market clearing level, and, therefore, can't get the workers they want.  Apparently, these CEOs do not know how to raise wages.
This inability to raise to wages is also reflected in the data. There  is no major occupation group that has seen substantial increases in real  wages over the last decade. Even college graduates as a group  (excluding those with a postgraduate degree) have not seen an increase  in real wages over the last decade. This indicates either that there is  no problem of skills shortages, or that companies are increasingly being  run by CEOs who do not know how to increase wages.
Since it would be rude to imply that CEOs are not being honest when  they complain about the lack of skilled workers, we should assume that  they don't know how to raise wages. This is a problem that could be  easily remedied. The government could offer short courses to CEOs and  other top executives that would teach them how to raise wages and why  this would be beneficial to their firms.
These raise-waging instruction sessions should not be very expensive;  even the thickest CEO could probably learn how to raise workers' wages  in a day or two. Most state and local governments could afford the cost,  which should be easily repaid in stronger growth when employers learn  how to address their skills shortage.
Companies should not have to forego expansion and workers should not  have to be unemployed just because CEOs don't how to raise wages. The  skills shortage problem can be fixed.
 
 
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